Available 24/7

24/7 Emergency Pest Control in London

Pests don’t keep office hours, and neither do we. Diamond Pest Control is a family-run London team, open 24 hours a day, 7 days a week, 365 days a year, including Christmas and bank holidays, across London and the Home Counties. Your call will always be answered.

Whether it’s a rat in the kitchen at midnight, a wasp nest by the front door or bed bugs found the night before guests arrive, call 020 8889 1036. We don’t promise a set response time, but we’ll always answer and tell you honestly when we can be with you.

  1. 1Call 020 8889 1036, day or night. Open 24/7, your call will always be answered.
  2. 2Tell us the pest, where it is and who is at risk. We give you safe advice for right now.
  3. 3We arrange a visit and tell you honestly when we can attend. We don’t promise a set response time.

What counts as a pest emergency?

If a pest is a risk to health, food safety or your business, or it is stopping you using your home, treat it as urgent and call us.

Rats or mice inside, especially in kitchens or bedrooms

Rodents near food or where people sleep are a health risk. See rat control and mouse control.

A wasp nest near a doorway, a child’s room or someone with an allergy

If anyone has a history of anaphylaxis or is having a severe reaction, call 999 first. Keep doors and windows near the nest closed and keep children and pets away. See wasp nest removal.

Bed bugs found before guests or tenants arrive

Hosts, hotels and landlords often need an inspection before a check-in. See bed bug treatment.

Cockroaches or rodents in a food business

A sighting in a commercial kitchen can put your hygiene rating at risk. See cockroach control and commercial pest control.

Birds trapped inside, or pigeons nesting at an entrance

Trapped birds and nests over doorways need careful, humane handling. See pigeon control.

Squirrels in the loft chewing wiring

Gnawed cables are a fire risk. See squirrel control.

What happens when you call us at night or at the weekend

  • You call 020 8889 1036. In office hours you’ll speak to our team; out of hours your call is taken by our call-answering service. Every call is answered.
  • We triage the job. We ask what you’ve seen, where, and who is at risk, and give you safe advice for right now.
  • We arrange a visit. We don’t promise a set response time; we’ll tell you honestly when a technician can attend.
  • The technician arrives in an unmarked, electric van.

Unmarked, 100% electric vans

A pest emergency is stressful enough without a liveried van outside announcing it. Every Diamond van is unmarked, and our whole fleet is electric.

  • ⚡ 100% electric fleetEvery Diamond van is electric: quieter on residential streets at night and with no tailpipe emissions on London’s roads.
  • ◼ Unmarked vansNo livery, no logos. Nobody on your street, in your building or in your restaurant needs to know you’ve called pest control.

What to do while you wait

Rats and mice

Put food away in sealed containers, clear up crumbs and keep pets and children out of the room. Don’t try to corner or handle a rodent, and don’t disturb a nest. Read what happens if you disturb a rat nest.

Wasps

Don’t disturb, block or spray the nest yourself. Keep nearby windows shut and keep everyone away from the entrance. Call 999 for any severe allergic reaction.

Bed bugs

Don’t move to another room or sofa to sleep, as that can spread them. Bag bedding and wash it hot, and don’t throw furniture out until it has been inspected.

Cockroaches and food premises

Isolate and cover exposed food, note where and when you saw them, and keep your cleaning and pest records to hand for the visit.

Birds and squirrels

Close internal doors to contain a trapped bird and open an exit window. For squirrels in the loft, stay out of the loft and keep pets away.

Emergency pest control for businesses

Restaurants and food businesses

A pest sighting can threaten your food hygiene rating, so call as soon as you can. See commercial pest control.

Offices and retail

Discreet treatments so staff and customers aren’t disrupted. Our vans are unmarked, so nothing outside says “pest control”.

Hotels and short lets

Bed bug inspections and treatments between guests, handled discreetly in unmarked vans.

Emergency call-out costs

The price depends on the pest, the size of the property, how many visits are needed and whether proofing is required.

Ask for a quote and we’ll explain what affects the price. Get a quote.

Why not wait for the council?

Council pest control services do a good job, but most are booked on weekdays and work on call-backs. For example, Hackney Council says it will contact you within 48 hours to book (Hackney pest control), and Islington Council confirms appointments within 24 hours, Monday to Friday (Islington pest control). Both checked 21 October 2026.

If you can wait, the council may be a good option. If you can’t, Diamond is open 24/7 and your call will always be answered.

Reviews

What our customers say

Rated Excellent on Trustpilot: TrustScore 5.0 from 545 reviews. (Checked 21 October 2026.)

Read our reviews on Trustpilot

Areas we cover for emergencies

We take emergency calls across London and the Home Counties. See all the areas we cover, or our local pages:

Emergency pest control FAQs

Is there a 24 hour pest control service in London?

Yes. Diamond Pest Control is open 24/7, 365 days a year, across London and the Home Counties. Call 020 8889 1036; your call will always be answered.

How quickly can you get to me?

We don’t promise a set response time, because it depends on where you are, the time and demand. Your call will always be answered, and we’ll tell you honestly when we can be with you.

What should I do if I see a rat in my kitchen at night?

Keep calm, shut the kitchen door, keep pets and children out and put food away. Don’t try to catch it. Then call 020 8889 1036. See rat control.

Does the council do emergency pest control?

Most London council services are booked on weekdays and don’t run an out-of-hours emergency line; Haringey Council, for example, says it has no out-of-hours service. Check your local council page.

Can you treat my restaurant before we open tomorrow?

Call us as soon as you can. We’re open 24/7, your call will always be answered, and we’ll tell you honestly when we can attend, including whether we can visit before you open.

Emergency pest issue? Call 020 8889 1036 anytime.